» Accolades and other mushy stuff...

This is where we'll put all those really, really nice comments about how wonderful we are to work with, how smart we are, how we saved our clients time, money, and kept them from going bald via pulling their hair out.  Warning: we're insufferable after reading our own press.

"I have had these people on our team now for several years (over 10 at least).  Their expertise and attention to detail have allowed us to detect and correct over $15,000 in overcharges by my local phone carrier.  They have also saved me many thousands of dollars in current charges by making it their job to save me money with my long distance services.  This is coupled with their uncanny ability to "pull my chestnuts from the fire" countless times when downtime occurs.  This has earned them the most valuable affiliation award that I wish my company offered.  Anyone that doesn't consider their efforts worthwhile and of value just isn't playing with a full deck."

Kevin Schwaderer

IT Director

Bryan Systems

Montpelier, Ohio

"Our previous carrier was over billing our services, over billing state and local taxes, billing for services that had been disconnected, and not responding to our billing disputes.  We contacted the ComHelpDesk and they upgraded and implemented our network with a new carrier, at rates far below our previous contract.  They also analyzed 24 months of the previous carrier's billing and secured a credit of over $90,000 against billing errors, with a refund check of over $61,000.  We will never buy network services without going through ComHelpDesk.com."

Verna Gebhardt

Director of Information Systems

Hirschbach Motor Lines / Van-Pak

"The ComHelpDesk implemented Qwest services for the HQ location of Campgrounds of America, Inc., and over 470 campgrounds throughout the United States.  Over 800 toll free numbers were moved from the previous carrier to Qwest during the week prior to the 2009 Memorial Day holiday, a very busy time for KOA.  The transition process went very smoothly with the ComHelpDesk living up to their promises of fast and efficient service to the KOA system"

Lori Regele

Assistant Vice President

KOA Franchisee Services

"Our carrier was billing for services that were disconnected and doing nothing to correct the problem.  In fact, they reported us to a collections agency who called the president of our company demanding payment.  I contacted the ComHelpDesk asking if they could help.  Within a week the carrier was forced to post a credit of $3,984 to our account,  send a letter of apology to our president, and a letter to the collections agency accepting responsibility for the error."

Clara Young

TCM, Modular Transportation, Inc.

"Our company was being overcharged and we didn't even know it - we got credits, you have our loyalty and gratitude!"
 

C. C. Taborinski

General Counselors

Anyone who works with a carrier WITHOUT the ComHelpDesk is nuts - like showing up in court without a lawyer.  Thanks for always making us feel important and taking time to answer questions - without smirking."
 

D.B. Jackson

Brightside Resort

We are in the business of assisting our customer’s with communication efficiency and improving communication effectiveness.  This often entails upgrading carrier services or in some instances changing telecommunication carriers.  This can seem like a daunting prospect to customers who have a variety of services or locations.  If our customers have changed carriers in the past, the customer is even more leery of all the fallout involved in making such a change.  By working with ComHelpDesk and utilizing the magnitude of services they offer, the entire process is streamlined and organized. 

We recently had a customer with over 500 locations that needed to change voice carriers.  ComHelpDesk provided unparalleled project management services and demonstrated the expertise that our customer deserved.  Additionally, ComHelpDesk has been instrumental in providing training on the billing and reporting systems for our customer as well as handling the almost daily need for adds, moves and changes.  We couldn’t be more pleased.  It makes our job easier, when we know that the implementation process of adding or changing services will be handled accurately and thoroughly. 

The relationship we have with ComHelpDesk is an enormous benefit to us and our customers.  We have worked with other independent telecom agencies as well as directly with telecom providers and find that ComHelpDesk’s desire to serve is unprecedented in the industry.  We are proud to be associated with ComHelpDesk and look forward to our ongoing relationship.

Karen Campbell, President

CommuniBiz, Inc.

"Prior to using the ComHelpDesk we were not sure if you could find the bandwidth and services we needed.  You surpassed all of our expectations and you were a real time saver.  I'd just call or email my requests and you did all the leg work, getting product details, competitive prices and contracts.  Great job, you made the process easy.  Any ISP or business requiring service should consider using the ComHelpDesk."

Bonnie Gray

Beaver Valley Cable

"We've saved hundreds of hours because one call to the ComHelpDesk is so much faster than sitting on hold with some carrier service representative."
 

E. Huellet

Wringly Soap Inc.

» p.s. It's nice to meet you and thanks very much for taking the time to poke around our web site.